Returns Policy

25. You may return unused goods for full credit up to 30 days after delivery, so long as they are fit to be returned in original packaging to stock and are not made to order, tabbed, embroidered, printed or personalised in any way. Goods are returned on a RTB (Return to Base) basis, unfortunately we do not pay for return postage. Please package your goods well, we recommend taking items for return to your local Post Office.

26. Where faulty goods are returned to us for replacement, we reserve the right to credit or refund their price instead of replacing them.

27. Subject to paragraph 28 Consumers (see paragraph 11 t&c’s) have the additional right to cancel any order without charge at any time up to the eighth working day after they have received the goods. This right may be exercised by informing us in writing within that period that the consumer does not wish to proceed with the order, and returning any goods delivered.

28. Paragraph 27 does not apply to any goods, which have been made to order or personalised in any way.

29. We will refund or credit the price of faulty goods, or replace them (at our option) but we will not be liable to you for any other loss or damage, direct or indirect consequential or otherwise, whether or not we have been negligent, but subject to paragraph 30

30. Nothing in theses terms affects our liability for death or personal injury resulting from your own negligence.